GENERAL TERMS AND CONDITIONS
LOOPMANIA
1.
GENERAL
INFORMATION REGARDING THE OWNER AND THE MANAGER OF THE ONLINE STORE
1.1.
LOOPMANIA
S.R.L., a limited liability
company, incorporated and functioning according to Romanian laws, headquartered
in Baia Mare City, 6 Tâmplarilor
Street, ap. 3, Maramureș County, registered with
the Maramureș Trade Registry under no.
J24/1813/2019, tax identification code 41738782, sole identification number at
the European Level (EUID) ROONRC.J24/1813/2019, e-mail address
loopmaniasrl@gmail.com, telephone number 0773742969, represented by Edith-Maria
Farcas, in her capacity as Director (hereinafter referred to as “LOOPMANIA”
or the “Seller”) is the owner and the manager of the online store https://loop-mania.com (“Website”).
1.2.
LOOPMANIA
is an online store offering items such as crafts,
custom-made crafts, semi-precious jewelry, custom-made semiprecious jewelry,
miscellaneous products (packaging, raw materials), printed clothing and
products (including mugs), digital art, custom-made digital art, custom-made
software, and any other products to be periodically published on the Website (“Products”).
1.3.
The
operating hours of LOOPMANIA are Monday - Friday: 10:30 - 19:00 | Saturday:
10:00 - 14:00 | Sunday: Closed.
1.4.
LOOPMANIA
offers users ("Users") access to the online store and allows
the use of the Website, subject to their acceptance of these Terms &
Conditions, which aim to regulate the use of the Website, as well as the
contractual relations between LOOPMANIA and Users who buy Products from the
Website ("Buyers").
1.5.
By
accessing, using the Website, checking the “I accept” box at the bottom of the
Website pages, or purchasing any Products through our online store, it is
considered that you agree to abide by these Terms & Conditions.
1.6.
LOOPMANIA
reserves the right to supplement or modify any information within the online store
without notifying the Users in advance. However, any change to the Terms &
Conditions will be announced immediately by publishing this document in an
updated form on the Website, in which respect please read the Terms &
Conditions periodically.
1.7.
At the
same time, please carefully read the Privacy Policy and the Cookies Policy on
the Website, as certain personal data may be processed through the Website.
2.
INTELLECTUAL
PROPERTY
2.1.
The
Website contains information about the Products offered by LOOPMANIA.
2.2.
By using
the Website, Users understand and agree that LOOPMANIA is the sole owner of all
intellectual property rights over the content of the Website, including, but
not being limited to, articles, texts, photographs, illustrations, audio
files/video, trademarks, designs, models, digital artwork, software,
applications, music files, digital games, e-books or other electronic
publications. Users will not use this information in any way,
unless they have obtained the express prior written approval of LOOPMANIA.
2.3.
No part
of the content of the Website may be reproduced, distributed
or published, in any form or by any means, without the prior written consent of
LOOPMANIA. By using the Website, Users agree not to modify, sell, distribute or create derivative works based on the
information published on the Website, in any way without the prior express
written consent of LOOPMANIA.
2.4.
The only
way for Users to use the content of the Website, unless LOOPMANIA expressly
consents to other uses, is to use it for personal purposes, by downloading,
printing and storing this print for personal use, temporary storage, display
information published on the Website on a computer screen or on a mobile phone.
Users are not allowed to make any link to another website without the prior
express written consent of LOOPMANIA.
3.
THE
CONTRACTUAL RELATIONSHIP BETWEEN LOOPMANIA AND USERS/BUYERS
3.1.
The
intention of Users to buy, expressed by launching an order on the Website,
implies that the Users declare that they have the legal capacity to conclude
legal deeds, as follows: they are 18 years old, or they are 14 years old and have
the consent of their parents or guardian.
3.2.
By
registering an order on the Website, the Buyer agrees with the form of
communication (telephone or e-mail) through which LOOPMANIA carries out its
commercial operations.
3.3.
The
notification received by the Buyer, after making the order, has the role to inform
and does not represent the acceptance of the order. This notification is made
electronically (e-mail) or by telephone.
3.4.
The
contract between LOOPMANIA and the Buyers is a distance contract, which shall
be concluded at the moment of confirmation, on a durable medium (for example,
electronic mail), by LOOPMANIA of the acceptance of the order sent by the
Buyer.
3.5.
The Buyer
becomes the owner of the Products and the related risks are transferred after delivery,
respectively after signing the shipping documents.
4.
USERS’
ACCOUNT ON THE WEBSITE
4.1.
Users have the opportunity to create a user account on the Website
and you may be required to be logged in to the account and have a valid payment
method associated with it.
4.2.
You are
responsible for maintaining the confidentiality of your account and password
and for restricting access to your account, and you agree to accept
responsibility for all activities that occur under your account or password.
5.
PRICING
POLICY AND PAYMENT MODALITIES
5.1.
The
prices are displayed on the page dedicated to each Product, do not contain VAT,
and do not include delivery costs unless this aspect is expressly specified or
is offered as a bonus for large orders. If the price is not displayed, you will
have the opportunity to request an offer and an operator of LOOPMANIA will
communicate the price to you as soon as possible.
5.2.
The price
printed on the invoice is the same as the one published on the Website or
provided by the operators of LOOPMANIA when confirming the order.
5.3.
Payment
methods are available on the order launch page.
6.
PRODUCTS
AND DELIVERY
6.1.
The
content published on the Website is indicative. The characteristics of the
Products and the related technical documentation displayed on the Website are
made available by the manufacturer and suppliers. Product images are displayed
as a presentation.
6.2.
The Products
are available in stock. However, LOOPMANIA cannot guarantee
the availability of the published Products at all times. Users and
Buyers shall be duly informed on the availability of the ordered Products
before the delivery confirmation.
6.3.
The
Products will be delivered in maximum 7 calendar days from the delivery
confirmation or can be picked up from the LOOPMANIA headquarters in Baia Mare City, 6 Tâmplarilor
Street, ap. 3, Maramureș County, if these are in
stock.
6.4.
Delivery
time for Products is 48-72 hours from delivery confirmation.
6.5.
An order
can be placed at any time, but the processing period is from Monday to Friday
from 8-16 hours, except on public holidays.
6.6.
The
Products available in the LOOPMANIA online store can be delivered by Romanian
Post or by courier, as follows:
Romanian Post - the price will be paid in
advance by bank transfer or cash on delivery - 12 LEI;
Courier - the price will be paid in advance by
bank transfer or cash on delivery - 18 LEI.
6.7.
Physical
deliveries are made door-to-door, by express courier. There may be delays
compared to the delivery time set at the time of order confirmation; in this
case, LOOPMANIA does not undertake any responsibility on behalf of the post
office or courier companies.
6.8.
Based on
the pieces of information held by LOOPMANIA and those provided by the Buyer, an
invoice will be issued for the Products to be delivered. At the same time, the
package will be accompanied by the documentation provided by law for the
ordered Product(s), as the case may be:
certificate/declaration of conformity, guarantee certificate, instructions for
use, etc.
6.9.
Other delivery
details are provided on the relevant order page.
7.
RIGHT
OF WITHDRAWAL AND RETURN POLICY
7.1.
The
Buyers are entitled to withdraw from the contract for any reason and without a
justification within 14 days as of the Products’ delivery date. In case of an
order for multiple Products, the 14 days’ time period
shall be calculated from the delivery date of the last Product.
7.2.
In this
case, LOOPMANIA shall return any amount paid by the Buyer, including delivery
costs, except for additional costs due to the fact that
the Buyer has chosen a different delivery method than the cheapest standard
delivery type LOOPMANIA offers. Standard delivery is considered the free
delivery offered by LOOPMANIA for orders over 300 LEI.
7.3.
The Buyer
shall return the Product(s) within 14 days as of the date when the Buyer
communicated its intention to withdraw from the contract. The time limit is met
if the Products are returned by the Buyer before the expiry of the 14-day
period, either by sending the Products, or by handing them directly to
LOOPMANIA in the location from Baia Mare City, 6 Tâmplarilor Street, ap. 3, Maramureș
County.
7.4.
LOOPMANIA
shall carry out the refund using the same payment method as the one used for
the initial transaction, unless you have expressly
agreed to another refund method.
7.5.
In any
case, you will not be charged any fees as a result of
such a refund.
7.6.
We may
defer refund until the date we receive the Products back or until the time you
provide Us with proof that you have returned the Products, with the nearest
date being valid.
7.7.
The Buyer
is responsible for the integrity of the Products until it enters the possession
of LOOPMANIA. The Buyer is responsible for diminishing the value of the Products
resulting from handling, shipping and returning to LOOPMANIA.
7.8.
At the
request and with the consent of the Buyer, LOOPMANIA can recommend to the Buyer
the purchase of another Product of a quality and at a price equivalent to those
ordered in the first order. The initial order will be canceled on the date of
confirmation of the order of the Product(s) that replace the initial Product.
7.9.
In case
the Buyer considers returning the Product, they shall not use it. You cannot
use the Products delivered before making a decision to
withdraw from the contract. The right of withdrawal exists to allow you to
examine the Product as you would in a store, not to give you 14 days of free
use.
7.10.
Products
that:
a)
have been
subject of a custom order;
b)
have been
distinctly customized at the Buyer’s request;
c)
were made
according to the Buyer's specifications (e.g.: painting the product in the
color desired by the Buyer);
d)
appear to
have signs of impact, damage, wear;
e)
have been
unsealed and no longer have the original packaging intact, with all accessories
and label intact;
f)
are rendered
by any means in a condition unsuitable for resale,
cannot be
returned.
7.11.
In
order to exercise your
right of withdrawal you must inform Us of your decision to withdraw from the
contract, using an unequivocal statement, for example, a letter sent by post or
e-mail.
Our contact details are: LOOPMANIA S.R.L.,
headquartered in Baia Mare City, 6 Tâmplarilor Street, ap. 3, Maramureș
County, e-mail: loopmaniasrl@gmail.com, phone: 0773742969.
7.12.
In
order to comply with the
withdrawal time period, it is sufficient to send the communication on the
exercise of the right of withdrawal before the expiry of the withdrawal period.
8.
LIABILITY
8.1.
The
Seller cannot be held liable for damages of any kind that the Buyer or any
third party may suffer as a result of the Seller's fulfillment of any of its
obligations under the order of Products and for damages resulting from the use
of Products after delivery and in particular for their loss.
8.2.
By
creating and using the account on the Website, the User/Buyer undertakes
responsibility for maintaining the confidentiality of account data and for
managing access to the account, and is responsible for
the activity carried out through the respective account.
8.3.
Buyers
have the obligation to provide real, correct and up to date information
necessary for the processing of the order, otherwise LOOPMANIA has the right to
refuse orders and is exonerated from liability.
8.4.
LOOPMANIA
is not liable for prejudices caused without its fault, the malfunction of the
Website or for those resulting from the inability to access the pages of the
Website (for example, malfunctions of the Internet network) or in the event of
force majeure, such as defined by the relevant regulations (for example, the
occurrence of natural events, war, strikes, riots, hostilities, fires,
epidemics, armed mobilization, etc.), the consequence of which is
non-compliance with the obligations under the Terms & Conditions.
9.
GOVERNING
LAW AND DISPUTE RESOLUTION
9.1.
These
Terms & Conditions are governed by Romanian law.
9.2.
Any
disputes arising out of or in connection with the Terms & Conditions which
cannot be amicably settled within 30 (thirty) calendar days as of its
occurrence will be addressed to the competent courts in Romania.
Updated on 11/01/2020
How I started Loopmania SRL
- At first it was a play, a fun that became a challenge. I made a bracelet and I liked it.
- A necklace and earrings, were wonderful. I tried other models. I succeeded and they turned out beautiful, each in a different way, interesting and unique.
- My friends started asking me to do them too. I learned so slowly, but it was a problem, I didn't really want to get rid of them.
- Each was my "baby." They are all dear to me. From each piece I have a memory that lingers in my heart.
- My journey has not been easy but if you do something you like nothing does not seem very difficult or impossible. I am still learning to make different beautiful objects, either a promising one or a popcorn.
- Not every piece comes out perfectly, but even so they are beautiful and I think that even in imperfection lies beauty and uniqueness. If they were made by a car they would be the same but they wouldn't have that something, I don't know how to call it soul or
- In each piece remains a particle of my soul and my passion I'm still in the beginning, I still have to learn but I like it.
- I am so proud when I see my creations worn by acquaintances. They are not perfect but we humans are not and that is beauty. I will continue to learn to do things that I find wonderful.
- I'm so glad I can brighten your day with a picture, maybe not everyone likes what I do but that's it, each with their own tastes.
- I try to convey love and passion in every creation. If I managed to squeeze a smile out of you, it means that I have achieved my goal.